If you have gone through the steps in this FAQ, and you are still having problems, fill out a (building numbers can be found under Maintenance & Damage Billing), or contact the Catvision Office at 862-2253, or send us an e-mail at firstname.lastname@example.org
UNH Housing, in partnership with Comcast, offers the Xfinity On Campus television service to UNH residential students. In addition to cable television in 体育365residence halls and on-campus apartments, residents have access to the Xfinity On Campus streaming service and can view live, high definition television from their laptops, tablets, and smart phones using an easy-to-navigate application and guide while connected anywhere on the campus wi-fi network. The Xfinity On Campus streaming service has no additional costs for UNH Housing residents.
This service also includes Xfininty on Demand and offers students in on-campus housing the ability to optionally purchase subscriptions to premium content like, Starz, Encore, and the Sports and Entertainment Tier, which includes networks such as NFL RedZone.
Cable TV Questions
Some TVs and VCRs require the original remote control to access the on-screen programming features that are used to put it in CABLE mode. While you can purchase a universal programmable replacement, it may not allow you to access the unit's special programming features. Consult your owner's manual and, if necessary, call the manufacturer to order a replacement remote control.
体育365The UNH Catvision does not sell or give out remote controls.
Check with your floormates to verify that there is not a larger outage, but rather a problem with your cable TV jack, coaxial cable, or television. If the problem is common among all of your floor mates, call 862-2253 to report the problem.
If your floormates are not having problems:
• Make sure all of the cables are properly and securely attached.
• Verify that your TV has a built in QAM tuner, and that your TV has been auto-programmed to receive digital signals.
If all else fails, then try using a different cable. If you still have no service, then call 862-2253, and we will set up an appointment to diagnose and remedy the problem.